Frequently Asked Questions
Everything you need to know about shopping with Sudarshan Family Store.
What is the typical delivery timeframe for orders?
We strive to deliver your fashion favorites within 5-7 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return and exchange policy?
We offer a hassle-free 15-day return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund.
How do I ensure I am selecting the correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing can vary between different brands and styles.
Which payment methods do you accept?
We accept a variety of secure payment options, including major credit/debit cards (Visa, MasterCard, Amex), UPI, Net Banking, and select digital wallets.
Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available for most pin codes across the country. A small convenience fee may apply to COD orders, which will be visible at checkout.
How can I track the status of my shipment?
Once your order is dispatched, you can track it through the 'My Orders' section on our website or by clicking the tracking link sent to your registered mobile number and email.